We've been blogging tech stuff since 2013 to keep you informed of some of the more unusual and perhaps ambiguous scenarios or jargon you might come across in the Telecommunications realm.

Some of these posts have been updated since they were first posted, to ensure the content is relevant and up-to-date.

Join the conversation in the FaceBook Comments section at the bottom of any blog post to give us feedback or even your ideas on what you'd like us to explain further in another post.

We hope you find the following posts a useful resource to make informed decisions, or just to get up to scratch on the tech jargon that we love so much!


How to become a Qualified Licenced Electrician in NSW

If you’re looking to do any kind of electrical wiring work in NSW, you are required to hold an electrical licence regardless of the cost of the work and regardless of whether the work is residential, commercial or industrial. There are big penalties for those who work on electrical wiring unlicenced, along with big safety […]


Do I need a Central Filter because I have an alarm system?

We often get customers asking about quotes for Central Filter installations, as a result of their ISP telling them it will solve all their problems. Depending on who you get to do the work, it can cost up to $300 which for most can be quite an investment. Before jumping in and getting a Central […]


Corroded Phone Sockets can slow or drop out your Internet Connection

Our technicians attend a startling number of jobs each week to stop ADSL modem drop outs and increase internet speeds by simply swapping out corroded telephone sockets for new ones. Customers are happy not only because their ADSL2+ internet and landline phone are now working at optimum levels, but that the overall cost of repairing […]


Why won’t my ISP fix my phone line and/or ADSL internet?

Interestingly, customers are complaining left right and centre about their ISP not fixing or repairing a faulty internet and/or phone service. Let’s give a few case examples to show how this is possible: If your Electricity was not working… Would you call the Electricity company, or an Electrician? The first thing you would do is […]




Upgrade your MDF – PMG / Telstra Telephone Box – Building Distributor

Attention building owners, executive committees, Strata companies and Building Managers! Don’t wait for Telstra to do something about the aging/faulty telephone connections in your building (a.k.a. MDF, PMG / Telecom / Telstra box, building distributor, main distribution frame) while your tenants suffer! Unfortunately Telstra won’t maintain the MDF as a physical unit; they just maintain […]


Hosted PBX – the future of Business Phone Systems is on the Cloud

Over the years we have installed, repaired, upgraded and decommissioned a range of PBX / PABX phone systems for businesses all over Sydney. We’ve seen the struggle of businesses moving to new offices, having to reinvest in new cabling at the new venue and pay a high labour cost to get the Phone System packed […]




Internal Wiring Issue – Check Internal Telephone Cabling – Broadband

So you’re experiencing some issues with your phone or ADSL service; you’ve called your ISP and they have sent someone out to check; now they’re telling you their line is fine (up to the Network Boundary) and that you need to get your “Internals Checked” by an ACMA/ACA licenced technician, or that you have an […]


Building a new home?

With many new estates popping up all over Sydney, there has never been a better time to future proof your new home. The building stage provides myriad opportunities for homeowners to get their home ready for the latest and greatest in lifestyle technology. Most people generally tend to associate these technologies with a high cost, […]



Moving to another Unit in the Same Block?

Moving to another unit or apartment in the same building? Want to keep your phone number and ADSL internet? No need to wait for weeks until your Service Provider “relocates” your service! You just need an MDF Jumper rewired!



Phone Extension Leads / Cords affect ADSL2+ Speed

You may be familiar with this scenario. You move into an older style apartment or house, and the phone socket is in the most inconvenient place (like in a hallway, or on a wall where there isn’t a power point!). So you head down to the $2 shop and get a few 10-metre phone extension […]


Additional Phone Lines – Add or Move a Phone Socket

      What’s the maximum number of phone lines you can have at your place? Are you ordering another one? If you’re having trouble getting what you want from your service provider or your technician, all you need to do is use the right terminology. Learn a bit of the lingo, and you’ll be right!       First thing […]


Smart Wiring – Future Proof your home

    Have you heard someone mention Smart Wiring, and how it is even more important now with new technologies all around us? Is your home ready for the new NBN (National Broadband Network), which is just around the corner?     Smart Wiring delivers and distributes the internet (data), phone, video, audio and TV signals using the latest […]


TPG MDF Connections – MDF to Unit – MDF Jumpering

      At the time of writing, TPG has a lower fixed-line ADSL installation charge compared to other ISPs. In doing this, they’re helping customers save a lot of money… at the same time, other customers are left with half the job done.       Other ISPs charge around $250 to get their customers installed, which is made up […]


There’s a Crackling or ‘hum’ noise on my phone line

      If you’re experiencing a ‘hum’ or crackling noises on your phone line, chances are the fault is inside your premises. Most people blame their service provider, who then pass the blame back onto the customer after their servicemen check the network. This can be a terribly frustrating process which usually ends with both sides blaming […]


My ISP won’t complete my phone/ADSL installation

Unfortunately not all home or business phone or ADSL (including “naked DSL”) landline installations are completed successfully by the carrier or ISP. What is the problem, and what can be done?


My new Phone Line is not Connected!

You’ve called a service provider and set up a new phone line. After the installation date, if your phone is still not connected, what can be done? Here’s a few handy tips to get you connected…