Moving to another Unit in the Same Block?

Moving to another unit or apartment in the same building? Want to keep your phone number and ADSL internet? No need to wait for weeks until your Service Provider “relocates” your service! You just need an MDF Jumper rewired!

Additional Phone Lines – Add or Move a Phone Socket

      What’s the maximum number of phone lines you can have at your place? Are you ordering another one? If you’re having trouble getting what you want from your service provider or your technician, all you need to do is use the right terminology. Learn a bit of the lingo, and you’ll be right!       First thing […]

Do I need a Central Filter because I have an alarm system?

We often get customers asking about quotes for Central Filter installations, as a result of their ISP telling them it will solve all their problems. Depending on who you get to do the work, it can cost up to $300 which for most can be quite an investment. Before jumping in and getting a Central […]

There’s a Crackling or ‘hum’ noise on my phone line

      If you’re experiencing a ‘hum’ or crackling noises on your phone line, chances are the fault is inside your premises. Most people blame their service provider, who then pass the blame back onto the customer after their servicemen check the network. This can be a terribly frustrating process which usually ends with both sides blaming […]

My ISP won’t complete my phone/ADSL installation

Unfortunately not all home or business phone or ADSL (including “naked DSL”) landline installations are completed successfully by the carrier or ISP. What is the problem, and what can be done?