There’s a Crackling or ‘hum’ noise on my phone line

      If you’re experiencing a ‘hum’ or crackling noises on your phone line, chances are the fault is inside your premises. Most people blame their service provider, who then pass the blame back onto the customer after their servicemen check the network. This can be a terribly frustrating process which usually ends with both sides blaming […]

My ISP won’t complete my phone/ADSL installation

Unfortunately not all home or business phone or ADSL (including “naked DSL”) landline installations are completed successfully by the carrier or ISP. What is the problem, and what can be done?

My new Phone Line is not Connected!

You’ve called a service provider and set up a new phone line. After the installation date, if your phone is still not connected, what can be done? Here’s a few handy tips to get you connected…