Secured by PayPal

For online payments we use PayPal – if you don’t have an account with them, no worries! You can still use PayPal’s secure online payment system to complete your payment with your credit card.

to Pay an Outstanding Invoice:

Existing customers can use this page to pay an outstanding invoice by clicking here to select “Pay Invoice” in the payment form below.

to Book a Technician:

Secure your booking and get priority in our job schedule when you book one of our services online!

On the payment / booking form below, simply select which service you would like to book, add in the job details and you’ll be redirected to PayPal to complete your payment. When finished, you’ll be redirected back here to confirm the booking process was successful.

As soon as the funds drop into our account and PayPal send us a notification, our team will contact you and confirm the schedule!

Promotional Discounts

Every month we revise our discounted services and promotional items. The following are only valid until Friday 30/06/2017 so get in quick!

  • –$ 15.00
    Book & Pre-Pay Online

    valid only when booking & pre-paying online (through PayPal), i.e. before job is scheduled; one per customer, per call-out.
  • –$ 121.00
    Home MDF Jumper Installation [ was $ 220.00 now $ 99.00 ]

    valid for pre-paying domestic customers / residential premises only, per attendance. Please have confirmation from your ISP that the "MDF is tagged" and if possible ask for "pair details", to reduce the chances of calling us out multiple times and paying for more than 1 attendance.
  • –$ 55.00
    Home Phone & ADSL Internal Cabling Fault-Finding

    "the first 30 minutes of labour is free" – valid for landline / PSTN / phone / ADSL fault finding service calls for domestic customers / residential premises only; one per customer, per call-out.
  • –$ 55.00
    Central Filter Installation [ was $ 295.00 now $ 240.00 ]

    supply and install of C10100E or equivalent externally mounted Central Filter / Splitter using existing cabling, covering the call out & first 1 hour of labour.

Please refer to our current price guide for more details on what we charge, and how we charge.

Booking / Payment Form

Secured by PayPal Simply select the service or product, enter your best contact number (mobile preferred) and job details, click the “pay now” button and follow the prompts to complete your payment via PayPal’s secure online payment system. Once paid, you'll be redirected back here.

  • MDF Jumpering
  • Pre-Paid Call Out Fee
  • Pre-Paid Central Filter
  • ...  Amount Due:

Refund Policy

An administration fee of $20 will be charged for cancelled/refused bookings, up to noon the previous business-day of the booked date (which simply covers our administration costs). Notification of cancelled/refused weekday jobs after noon the previous business-day incurs a 50% cancellation charge (as this affects our scheduling). Notification of cancelled/refused weekend jobs less than 3 business days in advance shall not be eligible for a refund (special case scenarios shall be reviewed upon application).

Pricing Terms

Depending on the job scope and customer’s requirements, the overall job cost may include extra parts/materials and labour charges – but our technician will always discuss this with the customer on site before continuing additional works. Please see our current price guide for details.

We believe good communication is the cornerstone of every strong relationship, so for further details or clarification of our terms of service or any other queries you may have, please don't hesitate to contact us anytime.